★ PETS
Basic pet fee is $225. It covers up to two dogs
PLEASE CONTACT US FOR ADDITIONAL FEES IF MORE THAN TWO.
Owners are responsible for all property damage and additional cleaning caused by their pets or service animals.
Pets and service animals must be house trained and well behaved.
No pets should be left at the home without being secured in their crates. Furthermore, under no circumstances should pets be locked in rooms, bedrooms, closets, or any other enclosed spaces.
★ PARTY
If you are planning a party that exceeds the guest limit capacity, please contact us with the specific details regarding the number of attendees and the nature of the event. Please note that an additional event fee will apply.
★ CHECK IN/OUT:
Check-in at 4:00 PM.
Check-out at 10:00 AM.
Our cleaning and maintenance team have a very limited window to accomplish their work of making the cabin ready for you and future guests. So that they can do their best work and ensure a clean and comfortable stay for you, early check-ins and late check-outs are typically not available.
★FIREWOEKS★
Not permitted at any time
★ NATURE IMMERSION ★
The natural surroundings offer majestic areas and sights. However, you might encounter a few bugs happily playing on the deck and around the cabin. Don't be alarmed, as this is a standard occurrence in the Smokies.
★PARKING
Up to 6 vehicles
Welcome to "Valley Jam".
The cabin is located at 4012 Roundtop Drive, Sevierville, TN 37862.
Your entry code is 6823.
The best way to reach me is through the app, however, you also can reach me by cell phone at 865 282 6452.
Wi-fi name: Valley Jam
Password: Roundtop4012
PLEASE, DO NOT LEAVE ANY FOOD OR TRASH OUTSIDE AND INSIDE YOUR CAR, PUT IT IN THE BEAR PROOF BINS LOCATED OUTSIDE. LOCK YOUR CAR. WE HAVE HIGH BEAR ACTIVITY IN THIS AREA. If trash bins are full during your stay, please let us know in advance so we can schedule pick-up. Pick-up is not available on Sunday.
NO HOUSE PARTIES ALLOWED. If there is a party in this cabin (as evidenced by a noise complaint and/or calling of security or by large amounts of trash and destruction) you WILL BE CHARGED for complete clean-up and replacement for damaged items. This will be AT A MINIMUM $1,000. A party completely voids the damage waiver. We are SERIOUS about protecting our cabins so they will be perfect for our owners and responsible guests.
What’s provided:
1. All kitchen appliances including coffee maker, blender, toaster, and more.
2. Towels (including kitchen) and linings.
3. Hand soap and dishwasher detergent (starter kit).
4. Toilet paper(2 rolls per bathroom) and paper towels(1 roll).
5. Trash bags(starter kit).
Just a reminder, we have left the property with starter supplies of toilet paper, paper towels, trash bags, dish and laundry tabs, soap, and shampoo. Once these starter supplies run out, you will need to provide additional supplies so please pack/plan accordingly!
What’s NOT provided
1. Salt, pepper, sugar, ketchup, coffee filters, and or any sauces.
The water in the hot tub may be cold when you arrive, we change the water after each guest and it takes some time to heat up. Usually 2-4 degrees per hour. Please keep the lid closed at all times when you don't use it.
We are pleased to inform you that all of our smart TVs in the house are equipped with the capability to stream live TV, even if they do not have a cable box. To access this feature, simply navigate to the menu on the TV and select the Xfinity app. From there, you can enjoy a wide range of live TV channels without the need for a cable box.
We hope this information enhances your stay and provides you with convenient entertainment options.
Thank you for choosing our property, and we hope you have a wonderful time enjoying the amenities available.
Please report all issues if any on the check-in day.
You can always contact me if you have any more questions or concerns.
I hope that you will have an enjoyable stay!
Please do not burn any candles, they are for decoration purposes only. Only led light candles are allowed
Just a friendly reminder we don't allow parties. Please be quiet after 10 pm. Absolutely no music outside after 10:30 pm. There are other cabins with permanent residents living in it.
*Late check out penalty is $150 for the first two hours, then $50 every additional hour
*All pets must be approved
* Unauthorized party penalty fee is $575
We will be accessible 24/7 for our guests via phone, text, or the Airbnb app.
Expect a quick and prompt response. We give our guests space but are available for every inquiry.
Contact us now so we can begin arranging your perfect vacation!
★ FREQUENTLY ASKED QUESTIONS:
1. What Linens are included? - We provide sheets and blankets for beds, bath towels, hand towels, makeup towels, wash cloths, bath mat towels and kitchen towels.
2. What household supplies are provided? - We provide one set of travel size shampoo/ conditioner and body soap per full bathroom. Toilet paper ( 2 rolls per bathroom) and hand soap are also provided. Additionally, we provide paper towels, dishwasher detergent (3), dish soap, trash bags(2), and laundry detergent.
Depending on the length of your stay, you may need to purchase additional items when the initial supply runs out.
3. What does the kitchen include? -The kitchen is stocked with everything you would expect in a normal kitchen plus a toaster, blender, various size pots & pans, an electric teapot, regular dripping coffee machine, and Keurig.
4. Do you provide any baby items? -We provide Pack-N-Play. We also have a variety of kids books, toys and games in the bunk room. Please bring your own linens for the pack-n-play.
5. Do you provide fire wood? - Yes
6. Is the hot tub cleaned after every stay? - Yes! Our hot tub is drained, cleaned, and refilled for every stay.
7. How is the drive up to the cabin? - The roads are well maintained and paved. no windy or steep roads. Extremely easy access
8. Do I need 4-wheel drive? - Although snow here is rare, 4WD or AWD may be necessary, especially if the roads are wet, snowy or icy. It's basically a rule of thumb for all mountain roads in this area that if ice or snow conditions are present, you should have 4-wheel drive or snow chains.
9. What TV package/channels do you provide? - All of our TVs are HDT Vs with Rokus where you can access Netflix, Prime Video, Youtube, Hul and other apps. You will need to bring your own usernames/ passwords. There are some free channels included as well. You can download new apps on the TVs.
